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Running a successful franchise in multiple locations and optimizing each one for maximum engagement and recognition in their local markets is definitely one of the most difficult tasks for a business leaders. Yes, you should trust your franchisees to do a stellar job and manage their branches in an efficient and effective way, but only if you have done your part of the job beforehand.
So, what is your job? As a franchisor, your job is to create a strong overarching marketing strategy that will help every branch maximize its marketing potential while ensuring brand consistency every step of the way. To that end, here are the most effective ways you can create a winning franchise marketing strategy.
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If you want to make a business successful you should advertise for it as much as possible locally but keep it simple. The same is true for a franchise business. When you just open your franchise, how are people supposed to know you are there unless you let them know. Or if you have already been opened for some time, how will keep existing customers and attract the new customers? The key to this is advertising for your franchise locally. Yes, your franchisor may offer a great marketing plan, but you want to add to it to increase sales. Or, your franchise may not offer a marketing plan at all. Either way there are several ways you can advertise for you franchise to generate business and stay successful from the beginning!
One great way to advertise is how you present yourself. You should present yourself so that you stand out and people remember you, in a good way of course. Also represent your franchise business. If you own a surf ware franchise, you would not really be able to promote it in a suit. If you support what you sell or provide you will attract others to check it out. If someone complements you on something, how great would it be to say "Thanks, I actually sell this at...., you should come check it out". This is such a simple way to advertise your franchise.
Also, get business cards with your name and location and be personable. I remember being on a plane ride home alone. A nice man, dressed professionally was sitting next to me. He started a conversation with me about our destination and other small talk. After we had talked about why we going there for some time (I was going home and he was on business) he handed me his business card and said he was opening a new restaurant in my area and to come by and check it out. He also gave me a coupon for a free appetizer. Well, I did go to his restaurant and I told many people about it since I enjoyed the experience. This brings out two other ways you can advertise locally for your business. Offering something for free or discounted and word of mouth!
People love free stuff! So, if you can think of something to offer or a great deal you can attract people to come in. Even if it is something small like a free drink on certain days. Sometimes you have to give a little to get a lot! You still have to let people know it is there. So like the guy above did be personable and promote yourself!
The other key thing is word of mouth advertising. This can be a great way to get new customers into your franchise and it is FREE! If someone has a good experience they will share it with others and then they will want to check things out also. However, keep in mind this can be turned around quickly, so make sure you are only giving people good things to talk about.
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Is Your Franchise Marketing System Turning Profits Or Running You Out of Business?
Keeping a steady flow of customers is a task for any franchise owner. You want to keep your current customers and start getting new ones if you want to be a successful franchise owner. Chances are your franchisor provides you with some forms of marketing or advertising. However that may not be enough for you. So, if you have already tried doing a few small things to increase your business you may want to look at some other ways to advertise for your franchise at the next level. With such a growing market there are many ways to advertise for your business, but check out a couple things you could do to step it up a notch!
You could create a television ad for your franchise. A great way to reach customers is by creating a television advertisement. You will need to make sure that you create something suited for what you are promoting and make it interesting. Also make sure that when choosing a channel or channels that you choose appropriately. If you have an auto body shop it would be wise to put it on a channel that shows car shows. However, you will not reach a huge market since it will be limited to those who watch t.v, and then to those who watch the channel you choose.
You may also decide to go to the radio to reach your customers! A local radio will most likely let you do a radio ad yourself or they can do it for you. You want someone who has a great and exciting voice, however not annoying, for the radio ad. If the voice is not interesting your potential customer will most likely not listen. Also having a catchy saying or song will help since the customer may get it in their head.
Have you considered a billboard to advertise for your franchise? This is a great idea since so many people drive by them each day. You will be able to reach a wide variety of people. If you decide to do this you need to consider location. You want your billboard to be somewhere lots of people will pass it and also near your franchise location. Also you should consider is making the advertisement catchy, usually something funny will work. Make sure it is also appealing to the eye as far as colors, and what you decide to put on it.
And, don't forget about your local newspaper when you advertise your franchise. This is a great way to reach potential customers. When doing this you should check with the paper on the best days for putting an ad out, a day with the highest number of readers. Also you should run the ad for at least 3-4 weeks since that will gain people's attention seeing it more than once. It is important that you choose a good section of the paper to put the ad in.
All of these are great ways to promote your franchise and start getting new customers to check out what you're offering! You will soon be on your way to big success if you utilize as many forms of advertising as you possibly can.
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